Legal

Terms of Service, Privacy Policy, and compliance information

Last updated: August 2026

Terms of Service

1. Acceptance of Terms

By accessing or using the AI-AllInOne API platform ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

AI-AllInOne provides a unified API gateway that enables developers to access Chinese AI models from various providers through a single, OpenAI-compatible interface. The Service includes account management, API key management, billing, usage monitoring, and technical support.

3. Account Registration

You must provide accurate and complete information when registering for an account. You are responsible for maintaining the security of your account credentials and API keys. You must be at least 18 years old to use the Service.

4. Acceptable Use

You agree not to:

5. Pricing and Payment

The Service uses a transparent pricing model:

Supported payment methods include USDT (TRC-20), PayPal, WeChat Pay, and Alipay. All fees are non-refundable except as required by law.

6. Refund Policy

Due to the nature of API consumption, credits are non-refundable once used. Unused credits may be refunded within 14 days of purchase at the discretion of AI-AllInOne, minus any transaction costs. To request a refund, contact support with your account details.

7. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. The Service may be temporarily unavailable due to maintenance, upstream provider issues, or factors beyond our control. We are not liable for losses resulting from service interruptions.

8. Intellectual Property

The AI models accessible through the Service are owned by their respective providers (Alibaba, ByteDance, DeepSeek, Zhipu, Moonshot, MiniMax, StepFun). AI-AllInOne does not claim ownership of any model outputs. You are responsible for ensuring your use of model outputs complies with applicable intellectual property laws.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be error-free, secure, or uninterrupted. AI model outputs may contain errors and should not be relied upon for critical decisions without human review.

10. Limitation of Liability

To the maximum extent permitted by law, AI-AllInOne shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Service. Our total liability shall not exceed the amount you have paid in the preceding 30 days.

11. Termination

We may suspend or terminate your account at any time for violation of these Terms. You may terminate your account at any time by contacting support. Upon termination, your API keys will be deactivated. Unused credits are non-refundable upon termination for cause.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Privacy Policy

1. Information We Collect

We collect the following types of information:

2. What We Do Not Collect

Important

We do not log or store:

  • Request content (prompts, messages, inputs)
  • Response content (model outputs, generated text, images, videos)
  • Conversation history

Only token counts and metadata are retained for billing purposes.

3. How We Use Your Information

4. Data Sharing

We do not sell or rent your personal information. We share data only with:

5. Data Security

6. Data Retention

Usage metadata (token counts, timestamps) is retained for 90 days for billing and analytics. Account information is retained for the lifetime of your account. Upon account deletion, all personal data is purged within 30 days, except where retention is required by law.

7. Your Rights

To exercise these rights, contact us via the Help Center.

8. Cookies

We use essential cookies for authentication, session management, and theme preferences. We do not use third-party advertising cookies. See our cookie consent banner for details.

Data Processing

Data Processing Location

Currently, API requests are processed through servers located in Singapore. User data (account information, usage metadata, billing records) is stored in Singapore-based infrastructure.

Future Data Migration

We may migrate data processing and storage to additional compliance-certified regions in the future to meet regulatory requirements. Users will be notified in advance of any material changes to data processing locations.

Data Flow

  1. Your API request is received at our Singapore gateway
  2. The request is forwarded to the upstream AI model provider (Alibaba DashScope or Volcano Engine) via secure API channels
  3. The provider processes the request and returns the response
  4. We forward the response to you and log only token counts and metadata
  5. Request and response content are not stored on our servers

Compliance Notes

Model Sourcing & Authorization

Official Channel Access

All AI models available through AI-AllInOne are accessed via official vendor API channels. We do not modify, fine-tune, or alter model behavior in any way.

Authorized Providers

No Claims of Certification

AI-AllInOne does not claim any certifications, accreditations, or partnerships that have not been explicitly granted. We are an independent API gateway service. Model providers do not endorse or sponsor AI-AllInOne unless explicitly stated.

Model Quality Assurance